Fair?

Joe_Fox

Well-Known Member

• Jan 7, 2014

• #1

Scenario: bought something, never arrived, asked for refund, seller puts funds into account via PayPal, PayPal charges deducted from refund. Should I moan?

 

bocadillo

Water Gypsy

• Jan 7, 2014

• #2

Joe_Fox said:

Scenario: bought something, never arrived, asked for refund, seller puts funds into account via PayPal, PayPal charges deducted from refund. Should I moan?

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It sounds as though you already are moaning.

Have you read the PP T&Cs?

 

Last edited: Jan 7, 2014

Joe_Fox

Well-Known Member

• Jan 8, 2014

• #3

I haven't no, can you summarise?

 

bocadillo

Water Gypsy

• Jan 8, 2014

• #4

Joe_Fox said:

I haven't no, can you summarise?

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Sorry. I can't. But they may provide you with the answer to your query.

What you describe does seem unfair to me and has not happened when I have had a refund in the past. Perhaps the seller processed the money as a payment to you rather than a refund. This might be chargeable.

 

Last edited: Jan 8, 2014

spionfox

Well-Known Member

• Jan 8, 2014

• #5

Joe_Fox said:

Scenario: bought something, never arrived, asked for refund, seller puts funds into account via PayPal, PayPal charges deducted from refund. Should I moan?

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Yes. I've had plenty of PayPal refunds over the years and never once had a refund subject to PayPal charges. I have always had back exactly wheat I originally paid.

 

FryattFox

Well-Known Member

• Jan 8, 2014

• #6

spionfox said:

I have always had back exactly wheat I originally paid.

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So you've never been short of dough?

 

Motown Fox

Well-Known Member

• Jan 8, 2014

• #7

FryattFox said:

So you've never been short of dough?

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Bit of a Rye joke that.

 

Blue Maniac

Alzheimers sufferer

• Jan 8, 2014

• #8

Corny.

 

Joe_Fox

Well-Known Member

• Jan 8, 2014

• #9

I think I need to use my loaf here and contact the seller again. PayPal does suck balls though really.

 

spionfox

Well-Known Member

• Jan 19, 2014

• #10

spionfox said:

Yes. I've had plenty of PayPal refunds over the years and never once had a refund subject to PayPal charges. I have always had back exactly wheat I originally paid.

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Ha! Famous last words!

I had a complaint about an unlock code that didn't work and got refunded, or so I thought, yesterday. Just gone to check my PayPal balance and I'm 49p out as the trader had made a payment to me rather than a refund. As such I became liable for a charge as though I had sold something. Bastard.

Maybe that's what happened in your case too?

 

spionfox

Well-Known Member

• Jan 19, 2014

• #11

bocadillo said:

Perhaps the seller processed the money as a payment to you rather than a refund. This might be chargeable.

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Yep - see my previous post. Bastard trader!!!