Fair?

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Joe_Fox

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Scenario: bought something, never arrived, asked for refund, seller puts funds into account via PayPal, PayPal charges deducted from refund. Should I moan?
 
Scenario: bought something, never arrived, asked for refund, seller puts funds into account via PayPal, PayPal charges deducted from refund. Should I moan?


It sounds as though you already are moaning.

Have you read the PP T&Cs?
 
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I haven't no, can you summarise?
 
I haven't no, can you summarise?

Sorry. I can't. But they may provide you with the answer to your query.

What you describe does seem unfair to me and has not happened when I have had a refund in the past. Perhaps the seller processed the money as a payment to you rather than a refund. This might be chargeable.
 
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Scenario: bought something, never arrived, asked for refund, seller puts funds into account via PayPal, PayPal charges deducted from refund. Should I moan?

Yes. I've had plenty of PayPal refunds over the years and never once had a refund subject to PayPal charges. I have always had back exactly wheat I originally paid.
 
I think I need to use my loaf here and contact the seller again. PayPal does suck balls though really.
 
Yes. I've had plenty of PayPal refunds over the years and never once had a refund subject to PayPal charges. I have always had back exactly wheat I originally paid.

Ha! Famous last words!

I had a complaint about an unlock code that didn't work and got refunded, or so I thought, yesterday. Just gone to check my PayPal balance and I'm 49p out as the trader had made a payment to me rather than a refund. As such I became liable for a charge as though I had sold something. Bastard.

Maybe that's what happened in your case too?
 
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