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Can't log in?

Discussion in 'Support - please read the FAQ first' started by Jeff, Jun 13, 2015.

  1. Jeff

    Jeff Administrator Staff Member

    Help for people trying to log in to the site:


    If you can't remember your password, you can reset it using this form: http://talkingballs.uk/index.php?lost-password/

    Enter your username and a password reset request will be sent to the email address on your account. You should then receive an email with a link to confirm you want to change your password. Once you click on this link a new password will be emailed to you.

    If you don't receive the password reset email, it may have been marked as spam, so you'll need to check your spam folder.

    Or you may not receive it because the email address on your account is no longer valid. If this is the case, contact me via this form and tell me your username and I'll try to help.

    You may find your browser has saved your password, so you should be able to retrieve it. Go to http://fieldguide.gizmodo.com/how-to-find-long-last-passwords-hiding-in-your-browser-1638976827 for instructions.


    If you have any other problems please contact me - http://talkingballs.uk/index.php?misc/contact

    I'll try to reply to all queries as soon as possible, but please allow 24 hours for a response.
     
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