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Fair?

Joe_Fox

Well-Known Member
Scenario: bought something, never arrived, asked for refund, seller puts funds into account via PayPal, PayPal charges deducted from refund. Should I moan?
 

bocadillo

Water Gypsy
Scenario: bought something, never arrived, asked for refund, seller puts funds into account via PayPal, PayPal charges deducted from refund. Should I moan?

It sounds as though you already are moaning.

Have you read the PP T&Cs?
 
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bocadillo

Water Gypsy
I haven't no, can you summarise?
Sorry. I can't. But they may provide you with the answer to your query.

What you describe does seem unfair to me and has not happened when I have had a refund in the past. Perhaps the seller processed the money as a payment to you rather than a refund. This might be chargeable.
 
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spionfox

Well-Known Member
Scenario: bought something, never arrived, asked for refund, seller puts funds into account via PayPal, PayPal charges deducted from refund. Should I moan?
Yes. I've had plenty of PayPal refunds over the years and never once had a refund subject to PayPal charges. I have always had back exactly wheat I originally paid.
 

Joe_Fox

Well-Known Member
I think I need to use my loaf here and contact the seller again. PayPal does suck balls though really.
 

spionfox

Well-Known Member
Yes. I've had plenty of PayPal refunds over the years and never once had a refund subject to PayPal charges. I have always had back exactly wheat I originally paid.
Ha! Famous last words!

I had a complaint about an unlock code that didn't work and got refunded, or so I thought, yesterday. Just gone to check my PayPal balance and I'm 49p out as the trader had made a payment to me rather than a refund. As such I became liable for a charge as though I had sold something. Bastard.

Maybe that's what happened in your case too?
 
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