iPod problem

[drummindefender]

Whenever i plug my ipod into my computer, windows goes to a blue screen with the following message...

"
A problem has been detected and Windows has been shut down to prevent damage to your Computer.

If this is the first time you have seen this stop error screen restart your computer. If this screen appears again follow these steps.

Check to be sure you have adequate Disk space. If the Driver is identified in the stop message disable the driver or check with the manufacturer of the driver updates. Try changing video adapters.

Check with your hardware vendor for any BIOS updates.

Disable BIOS memory options such as Caching or Shadowing. If you need to use Safe Mode to remove or disable components Press F8 to select advanced start up options then select safe Mode.

Technical Information

***stop:0X0000007E (0XC0000005,0X00000000,0XF7A9B7C8,0XF7A9B4C4)

Beginning dump physical Memory
Physical Memory Dump Complete

Contact your system administrator or technical support Group "

This all started happening when i was away in America and my dad plugged his iphone into my pc to try and get some of my music. My ipod plugs in fine to his computer though. Any advice much appreciated

 

[Jeff]

Try uninstalling all ipod related programs and drivers, then reinstalling them.

 

[drummindefender]

how would i go about doing that jeff?

 

[Jeff]

how would i go about doing that jeff?

The programs should have an uninstall option from the start menu.

 

[drummindefender]

In the end i posted on the apple support forum and found out it was something to do with the driver for my webcam

 

[drew]

That's interesting as my home office computer did the exact same thing!

I'll uninstall the crappy webcam and see if that works.

 

[drummindefender]

you dont have to uninstall it mate, you just have to install the latest drivers for the webcam off the logitech website.

heres the link from apple about it http://support.apple.com/kb/TS1502

 

[Yorkshire Vixen]

this isnt an ipod problem as such more of an itunes one, i cant access itunes just comes up with an error message, ive noticed it started doing this when i lasted updated itunes but chose not to update their safari and iphone updates (which i think is pointless having to update stuff youre not going to use), so does anyone know how i can get round this problem??

 

[drummindefender]

the best advice i can give you is to start a thread on the apple support forum describing your problem in as much detail as possible, and your likely to get a response from a geek on their which solves it (like i did!)