Sky

[Melton Fox]

I have a relly who works for the calls service centre at Sky (no, they're not a porridge eater).

I have just been told that when they reach a certain point during the call that the service centre operator can't handle, they tell the customer to go through a process within the menus that cuts them off from the phone line to avoid the operator getting stuck and banging their head against a brick wall. Thus causing the customer to have to phone again and speak to a different operator.

Shocking, but mildly amusing :icon_bigg

 

[Jeff]

****s

 

[Jeff]

I've fixed the censorship thing

 

[RHYDAL]

I've fixed the censorship thing

About ****ing twat bollocks time.:icon_wink

 

[Jeff]

About ****ing twat bollocks time.:icon_wink

You can say twat and bollocks anywhere.

 

[RHYDAL]

You can say twat and bollocks anywhere.

I'll remember you said that at my nephews Christening.

 

[Willlow]

I remember you said that at my nephews Christening.

What was Jeff doing at your nephews christening?

 

[Durham Fox]

What was Jeff doing at your nephews christening?

Baconing

 

[Willlow]

Baconing

:icon_lol::icon_lol:

 

[No.6 Muzzy Izzet...]

So people reading this will know next time they call Sky can **** with the operator's head even more, once they try out this old routine on you. Nice one.

 

[fcukcov]

I reckon talktalk do the same.

 

[Macky]

So people reading this will know next time they call Sky can **** with the operator's head even more, once they try out this old routine on you. Nice one.

How?

 

[No.6 Muzzy Izzet...]

How?

...because if the operator asks you to go through this 'process', which should end up cutting you off from the phone line, and you (the customer) don't follow this 'process' (because you are aware of it from this thread) they will then get confused and seemingly frustrated that you're not cut off - as hoped for.


jeeeeeez

 

[Macky]

...because if the operator asks you to go through this 'process', which should end up cutting you off from the phone line, and you (the customer) don't follow this 'process' (because you are aware of it from this thread) they will then get confused and seemingly frustrated that you're not cut off - as hoped for.


jeeeeeez

Oh right, I see.

So what is this 'process' then?






jeeeeeeez

 

[No.6 Muzzy Izzet...]

So what is this 'process' then?

Something that Melton was banging on about...

they tell the customer to go through a process within the menus that cuts them off from the phone line

 

[Macky]

Something that Melton was banging on about...

Okay, so what you're saying is that none of us actually know what this 'process' is then, meaning that nobody will be able to **** with the Sky operators head?

 

[Hazzman]

Anyone know the rate for the standard package with Sky Sports?

I am considering it for my bedroom cos I can't scrouge off anyone for 'taped' Speedway anymore.

 

[Melton Fox]

Anyone know the rate for the standard package with Sky Sports?

I bet the people at Sky might know, maybe even the people who add content to their website might know.

Give it a shot, must be worth a gamble

 

[LS6_Fox]

I bet the people at Sky might know, maybe even the people who add content to their website might know.

Give it a shot, must be worth a gamble

Hazza, I think MF could be onto something here