When you are running a business with huge overheads against aggressive competition and you face loss of revenue, have a crap product, inept tactics, poor training scheme, customer dissatisfaction, and embarrassing PR what would you do. Carry on hoping. No way, sort out the bloody management and get rid asap. Get someone in now before it's too late to rescue the slide. Who's the management team then, gobber Bassett, mad Mickey and clueless Cork. Goodbye you're fired!