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Discussion in 'The eBay and online shopping forum' started by Joe_Fox, Jan 7, 2014.

  1. Joe_Fox

    Joe_Fox Well-Known Member

    Scenario: bought something, never arrived, asked for refund, seller puts funds into account via PayPal, PayPal charges deducted from refund. Should I moan?
  2. bocadillo

    bocadillo Water Gypsy

    It sounds as though you already are moaning.

    Have you read the PP T&Cs?
    Last edited: Jan 7, 2014
  3. Joe_Fox

    Joe_Fox Well-Known Member

    I haven't no, can you summarise?
  4. bocadillo

    bocadillo Water Gypsy

    Sorry. I can't. But they may provide you with the answer to your query.

    What you describe does seem unfair to me and has not happened when I have had a refund in the past. Perhaps the seller processed the money as a payment to you rather than a refund. This might be chargeable.
    Last edited: Jan 8, 2014
  5. spionfox

    spionfox Well-Known Member

    Yes. I've had plenty of PayPal refunds over the years and never once had a refund subject to PayPal charges. I have always had back exactly wheat I originally paid.
  6. FryattFox

    FryattFox Well-Known Member

    So you've never been short of dough?
  7. Motown Fox

    Motown Fox Well-Known Member

    Bit of a Rye joke that.
  8. Blue Maniac

    Blue Maniac Alzheimers sufferer

  9. Joe_Fox

    Joe_Fox Well-Known Member

    I think I need to use my loaf here and contact the seller again. PayPal does suck balls though really.
  10. spionfox

    spionfox Well-Known Member

    Ha! Famous last words!

    I had a complaint about an unlock code that didn't work and got refunded, or so I thought, yesterday. Just gone to check my PayPal balance and I'm 49p out as the trader had made a payment to me rather than a refund. As such I became liable for a charge as though I had sold something. Bastard.

    Maybe that's what happened in your case too?
  11. spionfox

    spionfox Well-Known Member

    Yep - see my previous post. Bastard trader!!!

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