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Heart Internet will only give you free hosting if you transfer your domain to them. Presumably they do this so you have to pay them when the domain needs renewing.
I don't usually recommend using the same company to look after your domains as your hosting, it can cause problems, but if it's the only way to get decent free hosting you may have no choice. The Heart Internet site gives you details how you can transfer the domain from 123-reg.
 
https://customer.heartinternet.co.uk/manage/transfer-uk.cgi

Moving UK domains from 123-reg to Heart Internet:-

1. Log-in to your 123-reg members area
2. Select to Modify the domain you want to move
3. In the Domain Control Panel select 'Change IPS Tag'
4. Enter HEARTINTERNET as the new IPS Tag
5. After 24 hours log-in to your Heart Internet Control Panel
6. Select Domain Transfer
7. Enter the domain you want to transfer to Heart Internet and Checkout
 
how much will it cost?
 
Ok, so once I've developed my site in dreamweaver, what are the next steps.
I have a home page already which is ready for launch. What do I need to do?
 
should I wait 24 hours after changing the IPS before transferring the domain (as per point 5 of the heart instructions) ?
 
should I wait 24 hours after changing the IPS before transferring the domain (as per point 5 of the heart instructions) ?

You should wait until 123-reg have changed the IPS tag. How long you need to wait depends on how long it takes 123-reg to change it.

Use the whois lookup at Nominet.org.uk to see what the tag says, and when it's been changed to HEARTINTERNET you should be safe to do the transfer.
 
Yeah, I had a word with them and they rushed it through for me. Nice guys.

Webbo, where you said "Once you have the hosting set up you should receive ftp login details to upload the site, or there may be an online file manager you can use instead." who will the ftp login details from?
 
Yeah, I had a word with them and they rushed it through for me. Nice guys.

Webbo, where you said "Once you have the hosting set up you should receive ftp login details to upload the site, or there may be an online file manager you can use instead." who will the ftp login details from?

You will get given in an email normally. Or you can log into your account, goto the control panel I think and set up ftp users there. There is also an alright web uploader if you don't have too many files. Not used the free interface before, I just access everything through my reseller bit.
 
You will get given in an email normally. Or you can log into your account, goto the control panel I think and set up ftp users there. There is also an alright web uploader if you don't have too many files. Not used the free interface before, I just access everything through my reseller bit.

There is no actual 'control panel' on heart. just 3 rows x 5 columns of icons. Which one do I pick.

Also, how long will I have to wait for the email to come through?
 
There is no actual 'control panel' on heart. just 3 rows x 5 columns of icons. Which one do I pick.

Also, how long will I have to wait for the email to come through?

With out seeing the icons I'm not sure, what are the titles?
 
With out seeing the icons I'm not sure, what are the titles?

order domain names
order web hosting
transfer a domain
manage your services
manage contact and billing info
support database
read your mail
system status
renew services
your feedback
order add-ons
affiliate scheme
domain robot
free internet access
upgrade web hosting
 
order domain names
order web hosting
transfer a domain
manage your services
manage contact and billing info
support database
read your mail
system status
renew services
your feedback
order add-ons
affiliate scheme
domain robot
free internet access
upgrade web hosting

Manage your services -> web hosting ->

What you see then?
 
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