Tim Davies says the club will do "everything possible" to get Leicester City higher up the league table.
But the City chief executive has declined to reveal the extent of funds available to manager Craig Levein in the transfer window.
With frustration at results growing among supporters, Levein is convinced his side's fortunes can be rejuvenated with one or two new faces. He put his case for transfer funds before the board on Tuesday, but Davies is not about to reveal the nature of any discussions.
"We have regular meetings and I would never talk about what's discussed," Davies said.
"We all want the same thing, as fans, as Craig Levein and as a board. We want success on the pitch. We will do everything we possibly can to put us as high up as we possibly can.
"We want to have a plan from Craig how he will take it forward. He has presented it to us and we will take action accordingly."
It was a season that started out with high hopes for Davies, the club and supporters. On the eve of the big kick-off, he expressed optimism that City could be challenging for promotion.
However, five months on and with City a point outside the relegation places, Davies admits that results, while not necessarily performances, have not been good enough.
Now, he has set the target of City retaining their Championship status as the main objective for the rest of the campaign. "If you ask any Leicester fan, that's the one thing we have to do at all costs," Davies said.
"We will reassess that as time goes on but we need to stay up. It's a simple objective from where we are. No-one is happy with the position, we should be further up the table.
"I haven't seen any team that has outplayed us, and I think the fans will say that. But we haven't got the results and it's about getting them."
He added: "One of our aims was to get promoted but results aren't excellent, we know that. "We have to build a platform for success. We have a strategy of having hungry young players who can get us promoted and are good enough to stay there when we get there.
"No-one is happy and we should be further up the table. And no-one is going to rest until we get promoted."