Our club's use of social media

[Jeff]

Absolutely woeful.

Other clubs engage with supporters, answer questions, keep fans updated, give advance notice that there might be signings etc.

Leicester do the bare minimum, using it mainly as a marketing tool.


The media department try to be as anonymous as possible, not putting names to stories on the official site, not having personal twitter accounts linked to the club. Do they contract it out to a marketing company?

 

[Graz]

It's rubbish and it's so frustrating for me as I would love that job!

I'm pretty sure it's handled in-house, as I remember the club advertising it a while back. Admittedly that was probably 2 years ago so it may have changed but I doubt it.

The club took a long time to even get social media profiles and the strategy/standard doesn't really seem to have evolved since.

If they read this and want to make it better they should let me know

 

[Cate Fox]

It's rubbish and it's so frustrating for me as I would love that job!

I'm pretty sure it's handled in-house, as I remember the club advertising it a while back. Admittedly that was probably 2 years ago so it may have changed but I doubt it.

The club took a long time to even get social media profiles and the strategy/standard doesn't really seem to have evolved since.

If they read this and want to make it better they should let me know

Why don't you contact them?

 

[Lako42]

Why don't you contact them?

He's not confident with email or social media.

 

[Mawsley]

I love 'new' 2014/15 Lako.

Give him the job.

 

[Fox Fan]

Totally agree. I recently messaged them on twitter to ask about ticket availability on the door for the Walsall match. No response which lead me to spending 30 mins on the phone to the ticket office, only to be told they were available. I'm sure I wasn't the only one asking this question and they could have used my tweet to understand that this information wasn't on the website.

 

[Fox Fan]

While we're at it - because I think they're all the same people - anyone who purchased the 2013-2014 season review DVD should be automatically refunded. One of the most amateurish productions I've ever seen. This was without doubt created in house on what I can only assume was Windows Movie maker.

The quality of the footage was so bad from some games that you couldn't make out which player was which - almost like they had downloaded it from youtube!

 

[Shents]

While we're at it - because I think they're all the same people - anyone who purchased the 2013-2014 season review DVD should be automatically refunded. One of the most amateurish productions I've ever seen. This was without doubt created in house on what I can only assume was Windows Movie maker.

The quality of the footage was so bad from some games that you couldn't make out which player was which - almost like they had downloaded it from youtube!

Agree, I bought it thinking it would be a great reminder of the season but was pretty disappointed by the quality TBH

 

[doolochfox]

According to the OS, with only 3 days to go, ST Holders can now buy a ticket for the game against Burnley. Is anyone able to confirm?
http://www.lcfc.com/news/article/260814-burnley-on-sale-to-season-ticket-holders-1877779.aspx

 

[bocadillo]

According to the OS, with only 3 days to go, ST Holders can now buy a ticket for the game against Burnley. Is anyone able to confirm?
http://www.lcfc.com/news/article/260814-burnley-on-sale-to-season-ticket-holders-1877779.aspx

Three days to go before what?

 

[drummindefender]

Realistically do you think the club has the time to respond to the hundreds of tweets it gets every day ?

 

[Fox Fan]

Why not? Lots of businesses bigger than LCFC do.

 

[drummindefender]

Other business have dedicated pages for that kind of thing.

 

[Fox Fan]

Other business have dedicated pages for that kind of thing.

As do the club.

And they should realise it's not an additional work load either - often these requests are going to come through one channel or another (as was seen in my earlier example).

 

[drummindefender]

The club don't. They don't encourage people toget in touch that way. Whether they should is a different issue and clearly people are expecting more of them in that regard

 

[Jeff]

The club don't. They don't encourage people toget in touch that way. Whether they should is a different issue and clearly people are expecting more of them in that regard

They encourage people to get in touch via email. I'm still waiting for a reply to an email I sent them in July.

 

[Blaarev]

They encourage people to get in touch via email. I'm still waiting for a reply to an email I sent them in July.

Mine was answered within minutes. I guess the response time depends on what you ask for. Was it something naughty?

 

[drummindefender]

They encourage people to get in touch via email. I'm still waiting for a reply to an email I sent them in July.

Email isn't social media get with it mannnn

 

[Jeff]

Email isn't social media get with it mannnn

Did someone say it is?

 

[Macky]

Email isn't social media get with it mannnn

Are you after developing a stutter dd?