Problems with LCFC World sign up - possible solution

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TommyK

Well-Known Member
If anyone (like me) has had problems signing up for LCFC World recently then try the following:

This was sent from the LCFC Website support people after i contacted them with a problem on the payment page.

Thank you for contacting us.

It is possible that your computer is looking at old pages stored in
the cache, or that a cookie has been corrupted. Please use the
following instructions to clear this and then try to login again.

In IE6
Open Internet Explorer (one window only) and click on Tools then
Internet Options. On the general tab click on Delete cookies , then
OK. Now click on Delete Files then OK and OK again. Now press "Ctrl"
and F5 together. Close and restart your browser.

IE7
Open Internet Explorer (one window only) and click on Tools then
Internet Options. In the middle of the General Tab in the area
relating to Temporary internet files and cookies click on Delete
Files then OK. Then "delete cookies" and "delete files". Then click
OK. Now press "Ctrl" and F5 together. Close and restart your
browser.

Now click on Tools>Internet Options> On the Security tab set the
level to Medium. Then on the Privacy tab set the Privacy level to
Medium-High.
Now click on Tools>Pop Up blocker and ensure that the pop up blocker
is turned off.

Delete any shortcuts to the website in "favourites" and "bookmarks"

The above should clear any corruption and force your computer to
download new cookies from the site.

Best Regards,

Leicester City World - Web Support
 
or Leicester
 
I don't know whether they support it or not, but Firefox works fine. Have you tried it on a Mac using FF Alex?
 
Works fine for me on XP and Vista machines with FF2 and FF3. If they just use simple browser detection then using FF on a Mac should allow Alex to access it.

I was able to access the site okay, but most of the features just gave errors.
 
I was able to access the site okay, but most of the features just gave errors.

Maybe it has improved, I only use the site for World, I get links to the latest news from the tool bar on this site. To be honest the site is awefully built all round.
 
To be honest the site is awefully built all round.

It's shockingly bad. There's no reason why it shouldn't be browser & OS independent, especially considering their loss of revenue because of it.
 
It's shockingly bad. There's no reason why it shouldn't be browser & OS independent, especially considering their loss of revenue because of it.

In slight defense to the club I don't think they are responsible for the build quality, and I don't know if we can opt out of the whole premiumTV sector.
 
In slight defense to the club I don't think they are responsible for the build quality, and I don't know if we can opt out of the whole premiumTV sector.

Absolutely, I doubt if the club have anything to do with it at all.
 
Not being much of a techie, doesn't their solution mean you delete ALL cookies and therefore you will have the additional grief of having to log in to every other site you regulary visit again as well? Can you not just delete their cookie?
 
Not being much of a techie, doesn't their solution mean you delete ALL cookies and therefore you will have the additional grief of having to log in to every other site you regulary visit again as well?

It does indeed. The instructions aren't particularly good or accurate either.
 
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