Why are people taking children that young to games if they are bored? Seems like a way to get a cheaper season ticket then use it for friends.
A very interesting point. Presumably the child will not be there against Bristol City but will be the seat be empty.
You have my sympathy. For me one of the minor pleasures of Saturday was meeting up again with the people I sit with. I know nothing of their life away from football and they know nothing of mine but for a couple of hours we are old friends - familiar and full of good natured banter. To not get on with someone around you must detract "from the matchday experience" - a useful phrase if you need to write to the club.
I may have missed it but I do not recall you saying what the stewards reaction was. Too often it will be "six of one and half a dozen of the other" and certainly grabbing the childs foot was a tactical mistake. If it continues you should write to the club over the head of the steward. Make a point of asking the parent (not the child) politely using words you want to put into a letter. Notice very carefully the words the mother uses (she will not be thinking of quotes). Do not at this point involve the steward.
You then put this conversation verbatim in a letter and claim that you did not involve the steward because you did not want to cause a scene.
There will then be three likely outcomes
(1) they will offer you different seats - unlikely and computers may not make it possible.
(2) the club will contact the mother - possible but unlikely
(3) the club will write and tell you that next time you should contact the steward -
most likely.. That letter then becomes your weapon remember to take it with you. If it happens you show the steward the letter and tell him you have the support of whoever signed it and suddenly the steward is 100% on your side. If it continues you simply write to the named person who wrote to you to say that you have complied with their request to involve the steward and the steward and yourself have been ignored. My experience is that it is often the second letter that gets results.
I woulde be fascinated to know how LeeSoh will her experience in the legal profession would have handled it - I know it is not a legal matter but lawyers are always interesting on disputes.