Macky
Gruntled Member
Try shutting down both AOL & IE, then in the bottom right hand corner next to your clock you should see an AOL icon, right click on that & select 'System Information' from the menu.
When it loads up, go to 'Utilities' on the left hand menu, click on the buttons for Clear current cache, Clear all footprints, then the 'open Internet Options control panel' button.
When that opens, click on the delete cookies button there. When that has completed click on the 'Security' tab at the top, make sure the security level slider isn't set too high, 'Medium-High' should be about right.
Then open up IE again & log in & make sure the 'Remember me' box is ticked.
If that fails, get Firefox installed!
When it loads up, go to 'Utilities' on the left hand menu, click on the buttons for Clear current cache, Clear all footprints, then the 'open Internet Options control panel' button.
When that opens, click on the delete cookies button there. When that has completed click on the 'Security' tab at the top, make sure the security level slider isn't set too high, 'Medium-High' should be about right.
Then open up IE again & log in & make sure the 'Remember me' box is ticked.
If that fails, get Firefox installed!