New Computer Help

[Blue Maniac]

Don't remind me. Now three whole days without my broadband connection and they don't give a f**k!

I've not had a problem with them, yet, but I know someone who has had enormous issues. Whatever you do though, do NOT be tempted to switch to TalkTalk.

 

[Macky]

Whatever you do though, do NOT be tempted to switch to TalkTalk.

So you keep saying. Were you brutally raped by somebody that works for TalkTalk?

 

[Blue Maniac]

So you keep saying. Were you brutally raped by somebody that works for TalkTalk?

I would've much preferred this to what actually happened. Trying to get either service or sense out of that shower of bastards is an immensely frustrating and infuriating experience. They are - with the possible exception of any bank you care to name - the biggest bunch of lying ***** to ever do business in this country.

 

[Macky]

I would've much preferred this to what actually happened. Trying to get either service or sense out of that shower of bastards is an immensely frustrating and infuriating experience. They are - with the possible exception of any bank you care to name - the biggest bunch of lying ***** to ever do business in this country.

You speak in the present tense.
A couple of years ago their customer support was terrible, and they know it, mainly because of their rapid expansion. They were a victim of their own success. They had too many customers, too quickly and had no way of supporting them.
They have invested a serious amount of money and effort into reversing that though, it's a very different company to what is was then.

 

[Blue Maniac]

You speak in the present tense.
A couple of years ago their customer support was terrible, and they know it, mainly because of their rapid expansion. They were a victim of their own success. They had too many customers, too quickly and had no way of supporting them.
They have invested a serious amount of money and effort into reversing that though, it's a very different company to what is was then.

All I can tell you is that their broadband service, their billing system and their customer care team were nothing short of a bad joke as recently as February. It was like being in a parallel universe where everyone meant the exact opposite of what they said.

 

[SJN-Fox]

I've just tried that one twice, both times it said my speed is around 1.8Mb/s, which is way off.


I then ran the one at http://www.speedtest.net/ which gave me a speed of 5.2Mb/s, much closer to what it should be.

I just ran it and it gave me a speed of 43.62 Mb/s (which is about half of what it should be), whereas the frog gave me a speed of 878 kb/s which is nowhere near what it should be even on a bad day.

:icon_conf

 

[Durham Fox]

I just ran it and it gave me a speed of 43.62 Mb/s (which is about half of what it should be), whereas the frog gave me a speed of 878 kb/s which is nowhere near what it should be even on a bad day.

:icon_conf

Youve got a 90Mb/s broadband connection?

 

[Macky]

I just ran it and it gave me a speed of 43.62 Mb/s (which is about half of what it should be)

:icon_eek:

 

[SJN-Fox]

Youve got a 90Mb/s broadband connection?

100 Mb straight through to the OU and out on to the JANET backbone.

 

[Jeff]

100 Mb straight through to the OU and out on to the JANET backbone.

You must have an amazing porn collection :icon_wink

 

[SJN-Fox]

100 Mb straight through to the OU and out on to the JANET backbone.

You must have an amazing porn collection :icon_wink

Unfortunately it's at work so it's a very filtered service.

(But in answer to your statement ... yes) :icon_lol:

 

[Fox Fan]

There's a Facebook group for Selly Oak in Birmingham with over 1,200 members all complaining that their internet connection is almost non-existent.

Apparently Virgin media just don't want to know and when my friend said that Sky had been round and offered them a deal the Virgin media customer services just said "no they're not offering you that, they're liying you you!"