Macky said:I know what you mean Joe, but it doesnt matter where in the world the callcentre is based, they are the only people that you will get to speak to regardless.
They are just gathering information for the people actually investigating the fault, this information is then passed on via the internet. So even if the callcentre was next door to your house, the process would be the same.
ok you win, but it was still fecking slow! :icon_lol: