M17TT C
Well-Known Member
I agree with you, if it went to a court of law then you would probably get a replacement but I'm talking about standard practice here. It's unfathomable the number of people who used to come in to my shop and expect a replacement for something that was 10 months old or similar. I commonly refered to them as C*nts.
You are selling goods, and are therefore responsible for them under the sale of goods act.