Holiday Farce - Advise?

[Payne74]

My brother was due to fly to Barcelona next month with Ryanair, yesterday Ryanair informed him the flight out is cancelled but the flight back is still going ahead so they are only going to refund him for the flight out with the argument being "its up to you to make the flight"

I know this won't help you BN but my wife and I decided not to travel abroad this year even if we could simply because of what was open when we got there and the thought of wearing masks for 10 hours isn't my idea of a holiday.

Won't the travel company offer you the chance to rebook it for another time ?
Or if you paid by CC can you not claim from them ?

 

[Blue Maniac]

Ah, overseas travel, now there's a foreign concept for you.

Thanks Tim Vine

 

[Brown Nose]

Update: I've been doing some more research.

In the email to me asking me to pay the balance back in April, the holiday company said that there were three circumstances where a full refund would be payable due to COVID. The first is that if the flight is cancelled and they cannot arrange a suitable replacement (flight currently not cancelled). The second is if the destination cannot be accessed as required (not currently relevant).

However, the third circumstance is as follows: If The Foreign, Commonwealth and Development Office ("FCDO") are advising against non-essential travel to your destination.

I've just checked the FCDO website and the advice as of today is:

The FCDO advises against all but essential travel to Spain, including the Balearic Islands but excluding the Canary Islands, based on the current assessment of COVID-19 risks.​

Surely, if this remains the case, I can have a full refund. The company continue to hold firm on their approach and people are being told to travel but this tells me that if I demand a refund, they have to give one to me.

It looks like I have to wait until a couple of days before departure, but I can assume that we're not going to be made to travel now - I think!

 

[pork pie fox]

Update: I've been doing some more research.

In the email to me asking me to pay the balance back in April, the holiday company said that there were three circumstances where a full refund would be payable due to COVID. The first is that if the flight is cancelled and they cannot arrange a suitable replacement (flight currently not cancelled). The second is if the destination cannot be accessed as required (not currently relevant).

However, the third circumstance is as follows: If The Foreign, Commonwealth and Development Office ("FCDO") are advising against non-essential travel to your destination.

I've just checked the FCDO website and the advice as of today is:

The FCDO advises against all but essential travel to Spain, including the Balearic Islands but excluding the Canary Islands, based on the current assessment of COVID-19 risks.​

Surely, if this remains the case, I can have a full refund. The company continue to hold firm on their approach and people are being told to travel but this tells me that if I demand a refund, they have to give one to me.

It looks like I have to wait until a couple of days before departure, but I can assume that we're not going to be made to travel now - I think!

As I said earlier, it looks to me like they’re just hanging on as long as they can. The situation today is such that you shouldn’t be travelling, but it isn’t confirmed yet what the situation will be at your travel date.

 

[Lako42]

Update: I've been doing some more research.

In the email to me asking me to pay the balance back in April, the holiday company said that there were three circumstances where a full refund would be payable due to COVID. The first is that if the flight is cancelled and they cannot arrange a suitable replacement (flight currently not cancelled). The second is if the destination cannot be accessed as required (not currently relevant).

However, the third circumstance is as follows: If The Foreign, Commonwealth and Development Office ("FCDO") are advising against non-essential travel to your destination.

I've just checked the FCDO website and the advice as of today is:

The FCDO advises against all but essential travel to Spain, including the Balearic Islands but excluding the Canary Islands, based on the current assessment of COVID-19 risks.​

Surely, if this remains the case, I can have a full refund. The company continue to hold firm on their approach and people are being told to travel but this tells me that if I demand a refund, they have to give one to me.

It looks like I have to wait until a couple of days before departure, but I can assume that we're not going to be made to travel now - I think!

Whatever you prepare for just understand the government will likely change the guidelines on your destination a couple of days before for absolutely no logical reason.

They seem to pull destinations out of a hat

 

[Brown Nose]

Whatever you prepare for just understand the government will likely change the guidelines on your destination a couple of days before for absolutely no logical reason.

They seem to pull destinations out of a hat

Yep, we are dealing with imbeciles.

 

[Brown Nose]

Full reverse from the BN clan. It now appears to be all systems go for Majorca in a couple of weeks. After all, if it's good enough for BR, it's good enough for me.

 

[Brown Nose]

Crazy. Flights cancelled and entire holiday has been cancelled too now. Despite loads of new flights being organised.

Weird but at least they're refunding me.

 

[bocadillo]

Crazy. Flights cancelled and entire holiday has been cancelled too now. Despite loads of new flights being organised.

Weird but at least they're refunding me.

I suspect they are now charging more for similar holidays to the one you have had cancelled. Good business sense or sharp practice?

 

[Brown Nose]

I suspect they are now charging more for similar holidays to the one you have had cancelled. Good business sense or sharp practice?

My thoughts too. Sounded like they wanted rid of my booking so they could re-sell for more.

I was 50/50 about it so didn't kick off. The additional cost of tests alone was £500+ and that's if everything went smoothly.

A full refund suits me but two weeks in the sun would have been lovely.

 

[bocadillo]

My thoughts too. Sounded like they wanted rid of my booking so they could re-sell for more.

I was 50/50 about it so didn't kick off. The additional cost of tests alone was £500+ and that's if everything went smoothly.

A full refund suits me but two weeks in the sun would have been lovely.

Sounds like win-win.

 

[fitz]

My thoughts too. Sounded like they wanted rid of my booking so they could re-sell for more.

I was 50/50 about it so didn't kick off. The additional cost of tests alone was £500+ and that's if everything went smoothly.

A full refund suits me but two weeks in the sun would have been lovely.

It's sunny in the North East. Book yersel up for Barnard Castle?

 

[FOX Franks]

It's sunny in the North East. Book yersel up for Barnard Castle?

Can’t see it personally.

 

[Blue Maniac]

Can’t see it personally.

Probably won’t from there, it’s near Darlington

 

[jb5000]

Probably won’t from there, it’s near Darlington

Book an eye test then, or if you can't do that go for a drive