Miles Away
Well-Known Member
It’s basically “broken windows” theory for me. Little things indicate big problems
There have been a couple of bits recently that have stuck out:
1. Significant increase on ticket prices
2. The Card fiasco
3. The PPV model for the preseason games
4. The lack of coherent plans around celebrating the league win
In isolation these are minor, minor crimes, some of which I personally don’t have an issue with - but they are all clearly being made by a leadership more focused on short-term (marginal) financial gain than fostering fan and brand loyalty. I guarantee you that their decision to charge for the preseason matches will cost them far, far more than the 20k or whatever they made on sales. It disenfranchised fans and will lead to reduced loyalty - which will in the long term have a large financial impact.
There have been a couple of bits recently that have stuck out:
1. Significant increase on ticket prices
2. The Card fiasco
3. The PPV model for the preseason games
4. The lack of coherent plans around celebrating the league win
In isolation these are minor, minor crimes, some of which I personally don’t have an issue with - but they are all clearly being made by a leadership more focused on short-term (marginal) financial gain than fostering fan and brand loyalty. I guarantee you that their decision to charge for the preseason matches will cost them far, far more than the 20k or whatever they made on sales. It disenfranchised fans and will lead to reduced loyalty - which will in the long term have a large financial impact.