Pissed me off tbh. I had to move from the family stand after having our seats since KP opened (crisp bowl then). Was put into arbitrary seats in SK4 to ‘hold’ our tickets with the first call, with the understanding that I phone back on 15th to move to seats we wanted after ST renewal had ended. The seats we were allocated were 100% what we didn’t want (too high, daughter has vertigo and mid row). On phoning back on 15th I waited 50 minutes just to get in the queue. 45 minutes later I got through to be told I had to fill in online forms by the (now) adults to approve the move, which hadn’t been previously explained and for some reason wasn’t a problem when we were initially relocated. Luckily the kids were at home and confirmed approval on the phone. Then I was told nothing near what I wanted was available. 20-odd ****ing years I’ve been paying for seats and there’s no sense of loyalty. I’m at the end of the queue and **** all bonus for that time. So I end up paying £55 extra per adult (£220) to get something close to what we wanted. And we have a random in between the four of us. And to top off the phone call I heard “ and that will be £20 relocation fee).
This is my one moan this year. I am excited by the new season, I am behind the new manager. But **** me they need to sort their shit out!
www.foxestalk.co.uk
