Macky
Gruntled Member
With a polite complaint, I'm going to get 100% of what I've paid back. Taking them to the Small Claims Court, I'm still going to have to pay them what they are due.
Aaah, so you're trying to avoid payment :icon_lol:
I suppose it depends on whether you'll get any response from them and whether they'll refund any, or all, of what you've paid, no guarantee of that.
£1000 compensation for the distress and embarrassment seems reasonable to me, plus the knowledge they'll have a CCJ recorded against them would make me smile