For me it was much more a case that no one would talk, or talk on camera, about it.
The FA refused to give any serious comment, club chairmen refused to be interviewed, players refused to engage in the program. The Millwall players who did just contributed typical post-match platitudes.
When the only serious comment on the subject from the game comes from Joey Barton you know you have a game in denial.
After a home game against Brighton I wrote to the club, the police, the council, the FA, Leicestershire MPs and the MEP. I'd complained to stewards and the police in L1 about the nature of the chanting and not one single person took action or responsibility - the club didn't even bother to reply. The police stated that they can only respond to events that they are aware of - to which I asked how else I should draw something to their attention beyond complaining to PCs at the match standing next to those chanting homophobic songs.
There is no will within the game to change anything and stop this happening. Miss Fashanu exposed that even her dad contributed to the problem which still exists and made me wonder if he'd seen the finished work before broadcast and I felt her personal connection actually gave the program some validity that it would otherwise have lacked due to a lack of cooperation from football at large.