People That Piss You Off

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Far too many people. I have used the "C" word more than once today. I don't like that word, and save it only for emergencies or 'special' occasions.

I hate the word too, but must admit I've used it a couple of times recently...
 
Out of interest, could you get buy the ticket and then just get on at Carlisle?

No, it's in the terms and conditions. They can charge the full fare and a handling fee - and that's if there's still space on the coach and they haven't given someone the seat.


That is not correct. You can get on the coach at a location later than the one shown on your ticket, as long as it is not an airport and there are still seats available, but your seat is only guaranteed from the location shown on your ticket.

http://help.nationalexpress.com/help/fares-discounts/funfare_destination_change
 
Methinks I'll be printing that passage off to show to drivers who wish to be awkward in future.


You must be getting forgetful; we had a discussion about this on the way to Hartlepool. I was wondering whether I dare risk waiting in Hartlepool when I had a FF ticket from Sunderland. In the end Fitz drove me to Sunderland where I and only about three others boarded the coach. There were about 50 spare seats at Hartlepool so I could easily have got on there.

I often get FFs from Dover but get on a Whitfield. Drivers often say it isn't allowed. I just tell them to close the door and get on the way.
 
You must be getting forgetful; we had a discussion about this on the way to Hartlepool. I was wondering whether I dare risk waiting in Hartlepool when I had a FF ticket from Sunderland. In the end Fitz drove me to Sunderland where I and only about three others boarded the coach. There were about 50 spare seats at Hartlepool so I could easily have got on there.

I remember that day very well. If you'd stayed in Hartlepool you would've got cold and wet waiting for a coach that was destined to be 20 minutes late. And the bloke who got on with me was berated by the driver for... not getting on at Sunderland, as stated on his ticket.
 
I remember that day very well. If you'd stayed in Hartlepool you would've got cold and wet waiting for a coach that was destined to be 20 minutes late. And the bloke who got on with me was berated by the driver for... not getting on at Sunderland, as stated on his ticket.


And I told the coach driver he was talking bollocks (without actually using the word 'bollocks'), quoting the passage above. When I asked him if Hartlepool was an airport, he seemed confused and gave up the will to argue further.


(What ticket did you have? Why didn't you have to make the run to Sunderland?)
 
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And I told the coach driver he was talking bollocks (without actually using the word 'bollocks'), quoting the passage above. When I asked him if Hartlepool was an airport, he seemed confused and gave up the will to argue further.


(What ticket did you have? Why didn't you have to make the run to Sunderland?)

I was booked from Hartlepool for £7.
 
That is not correct. You can get on the coach at a location later than the one shown on your ticket, as long as it is not an airport and there are still seats available, but your seat is only guaranteed from the location shown on your ticket.

http://help.nationalexpress.com/help/fares-discounts/funfare_destination_change

The contradictory info I got was from here: http://help.nationalexpress.com/help/your-journey/change_stop


I'm booked to depart from a particular stop, but can I get on at a different stop, en route?


If you do not board at the pick-up point specified on your ticket, you will be classed as a "no show" and your seat may be given to someone else. If you wish to change your pick-up point, then you will need to amend your tickets.

Journey amendments can be made to e-Tickets prior to travel by calling +44 (0) 8717 818181 (Monday to Saturday 08:00 to 20:00 and Sunday 10:00 to 20:00 UK time) and selecting option 3. An amendment fee will apply so please have your credit/debit card details to hand. Please note that an excess fare will also be charged where a higher fare category applies.
 
The contradictory info I got was from here: http://help.nationalexpress.com/help/your-journey/change_stop


I'm booked to depart from a particular stop, but can I get on at a different stop, en route?


If you do not board at the pick-up point specified on your ticket, you will be classed as a "no show" and your seat may be given to someone else. If you wish to change your pick-up point, then you will need to amend your tickets.

Journey amendments can be made to e-Tickets prior to travel by calling +44 (0) 8717 818181 (Monday to Saturday 08:00 to 20:00 and Sunday 10:00 to 20:00 UK time) and selecting option 3. An amendment fee will apply so please have your credit/debit card details to hand. Please note that an excess fare will also be charged where a higher fare category applies.


Very confusing - but neither excludes the other.

Take the example of my journey back from Hartlepool to London. FFs are not available from Hartlepool, so I booked a FF from Sunderland. To get on at Hartlepool, I would have had two choices:

  1. Amend my ticket, paying the amendment fee PLUS the difference between what I had paid and the cheapest fare then available from Hartlepool
  2. Not to amend my ticket and pray that my seat was still free by the time the coach reached Hartlepool. In this case nothing more would be payable

I'm too tight to have done the former and too cowardly to risk the latter - and was very pleased when Fitz offered me a lift to Sunderland. As things went, I could have waited at Hartlepool; there next to nobody on the coach at that stage. On reflection I have to say that I'm glad I did go to Sunderland; being stuck in the cold and damp with Blue Maniac would not have been a pleasant experience.
 
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